Your privacy is important to us, and we are devoted to safeguard your personal information. This privacy statement will inform you of your privacy rights, how we handle your personal data, and how the laws protect you.

This Privacy Policy describes citybazaronline.com and its affiliates (collectively "citybazaronline.com, we, our, us") collect, use, share, or otherwise process your personal information via the City Bazar website www.citybazaronline.com , its mobile application, and m-site (the "platform").

This Privacy Policy (hereinafter referred to as “policy”), helps the users, whether registered with Us or not (“customers”/ “user”/ “you”/ “your”/ “yours”), Merchants (hereinafter referred to as “you”/ “your”/ “beneficiaries”/ “user”), in the Platform.

Before using our Services, please carefully read our privacy statement.

1. Why do we collect your personal information?

 

citybazaronline.com collects information from customers so as: 

1. To help personalize and continually improve your shopping experience with us.
2. To assist sellers in handling orders, deliver products and services, process payments, communicate with you about orders, products, better services and promotional offers.
3. To update our records and generally maintain customer’s account to display contents such as wish list, reviews, recommend merchandise and services that might be of your interest.
4. This information helps us prevent or detect fraud or abuses on our website and enable third parties to carry out technical, logistical or other functions on our behalf.

1. What information we collect from you?

 

By using or continuing to use the site you agree to use of your information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by Citybazaronline.com in its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy.

We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for Citybazaronline.com to disclose your information, if so required, under applicable law.

 

These informations are further defined here under:-

1. 1. Personal Information

Any information that is  related to you as a natural person, which, either directly or indirectly, in combination with other information provided by you to us while creatin1g an account such as your name, nationality, state/city of residence, residential address, e-mail address, date of birth, age, gender, contact number/mobile number, social media login credentials, username, passwords, audio and video of you or any other identifiers and any other sensitive/personal information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 as amended from time to time and such other data privacy laws whether now in force or in future (“Personal Information”).

 

1. 1. Usage Information

Any information that is not personal information, but collected in relation to useof the platform or information required for the proper functioning and development of platform, including:

1. Time, date and extent of your usage of the platform;
2. Your usage and search history within the platform,
3. Device keyboard settings;
4. Time zone, language, screen resolution, and other usage preferences you select when using the platform;
5. The URL or advertisement that may have directed you to the platform;
6. History of the bookings or orders made by a User through the use of services;
7. Other device and platform access information viz your IP address, operating system, browser type, referring/exit pages, and other unique device identifiers, as well as your push notification token.
   1. Location Data

Information about your location while accessing and/or using the platform if you chose to opt-in., we may collect Global Positioning System (GPS) data and mobile device location information. If you do not wish to share your precise location with us, you can switch off location services via the settings on your mobile device.

 

1. 1. Device Information

We collect information about computers, phones, and other connected devices with a web connection and the presence of our platform and services and integrate this information with the various devices you use. This information includes: device features such as information about operating system, hardware and software versions, battery status, signal availability, available storage space, browser type, app or file names and types, and plug-ins, device activities such as  information about the activity and behaviour of the device, unique identifiers, device ID, games, apps, or accounts you use, Bluetooth signals and information about nearby Wi-Fi access points, beacons and cell towers, information that we are permitted to collect by turning on access in device configuration, as well as providing access to GPS location, camera or photo, information such as your mobile operator's name or ISP, language, time zone, mobile phone number, IP address, connection speed, and other devices near your device or on the network so that we can help you with the streaming of the services on your device.

 

1. 1. Store Information means information about your store, its products, and its architecture.

 

1. 1. Transaction Information means data related to transactions that occur on our platform, which includes product, order, shipping information, Contact Information, and Payment Information.

 

1. 1. Contact Information includes basic personal and business information, such as first and last name, company name, email address, postal address, phone number, and may include social media account information.

 

1. 1. Browser Information is the information provided by a browser, including the IP address, the website visited, network connection, device information, and other data, including cookies.
2. Is the information received by citybazaronline.com shared?

 

Customer information is an important part of our business, and we are not in the business of selling it to others.

Citybazaronline.com only shares customer information in the ways described below:

1. Legal Reasons:

 

We may disclose any of the information we collect for responding summons, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of the platform, our affiliates, merchants, users, service providers or the public. We may also share any of the information we collect to enforce any terms applicable to the platform, to exercise or defend any legal claims, and comply with any applicable law.

 

1. Sale, Merger, or Other Business Transfer:

 

We may share all of the information if in connection with a substantial corporate transaction, such as the sale of the platform entirely, a part of the platform, a merger, consolidation, asset sales, or in the unlikely event of bankruptcy.

 

1. Service Providers, Business Partners:

 

We share the categories of personal information listed above with service providers and business partners to help us perform best business operations and for business purposes, including research, payment processing and transaction fulfillment, database maintenance, administering contests and special offers, technology services, deliveries, sending communications, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing. These service providers and business partners may include:

 

1. Advertising, marketing, and analytics vendors can obtain your information we obtain from other sources, and the information we collect automatically but would not receive your payment information or message data.
2. Third-party Payment processors may obtain your information for which  we shall hold no responsibility the way such information is being used by these third-parties.
3. Cloud providers, who may receive the information if you choose to provide them, also from other sources, and the information we collect automatically.
4. Research providers, who may receive the information if you choose to provide, the information we obtain from other sources, and the information we collect automatically but would not receive your payment information or message data.
5. Customer and technical support providers, who may receive the information if you choose to provide, the information we obtain from other sources, and the information we collect automatically.

 

1. Third Parties.

 

We may share aggregated usage information and may otherwise disclose non-personal information that we collect to third parties. However, if your prior consent is absent, we will share your personal information with third parties only in the ways that are described in this Policy, including as set forth below.

 

1. We may use third parties to outsource one or more aspects of our business and/or platform operations (such as email or customer service functions, data processing, web analytics, maintenance, online advertising, and security execution and clearing services), in which case, we may provide your personal information to third parties in connection with the performance of such activities. Such third parties will only use your personal information to the extent necessary to perform their functions and will be contractually bound to process your personal information only on our behalf and in compliance with our requests.
2. We will also share your information with any member, subsidiary, parent or affiliate of our corporate group, to assist in the improvement and optimization of the platform, in order to prevent illegal uses, increase user numbers, development, engineering and analysis of information or for our internal business purposes.
3. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.

1. How we secure your provided information?

 

1. We work to protect the security of your information during transmission by employing Secure Sockets Layer (SSL) software, which encrypts information you enter, as well as maintaining the security of your information in accordance with the International Standard IS/ISO/IEC 27001 on "Information Technology Security Techniques Information Security Management System-Requirements."
2. Our databases are protected from general employee access both physically and logically. We encrypt your service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.
3. We enforce physical access controls to our buildings. No employee can put personal information on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop). We permit only authorized employees who are trained in the proper handling of customer information, to have access to aforesaid personal information.
4.  While getting subscription, any payment related information received via payment through any mode like debit card, credit card, UPI etc does not remain with us. All payment related information is handle by the Payment Getaway. We shall not be liable for any disclosure of such information. We do not collect any such information.
5. We only select the payment gatway which are secure and follow all the RBI guidlines.
6. For any purpose of referrals like coupons or any exciting offers/schems on the site, we solely collect the UPI Id’S WHICH IS PROVIDED WITH FULL CONSENT OF THE SUBSCRIBER.

 

 

1. What Information Can I Access?

 

Citybazaronline.com gives you access to a broad range of information about your account and your interactions with Citybazaronline.com for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.

 

1. What Choices Do You Have?

 

1. As mentioned, you always have the option to hide information after getting citybazaar’s approval. Any information can be hidden/deleted only upon your request and the same shall be removed.
2. You can add or update information’s on the platform.Also, you can adjust your Customer Communication Preferences if you do not want to receive e-mail or other mail from us. (If you choose not to receive our conditions of use and other legal notices, such as this Privacy Notice, those notices will continue to govern your use of Citybazaronline.com and orders placed with Citybazaronline.com, and it is your responsibility to review them for changes.)
3. Moreover, because cookies enable you to use some of Citybazaronline.com’s essential features, we recommend that you leave them enabled. If you block or otherwise reject our cookies, for instance, you will be unable to add items to your Shopping Cart, proceed to Checkout, or use any Citybazaronline.com products or services that require you to Sign in.
4. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

1. Are Minors Allowed to Use Citybazaronline.com?

 

No, Citybazaronline.com is accessible to persons who are eligible to contract under the Indian Contract Act, 1872. If a minor i.e., belowthe age of 18 years, wish to use Citybazaronline.com they are welcomed but with presence of their parents and guardian.

1. Notices and Revisions

1. If you have any concern about privacy or grievances at Citybazaronline.com, please contact us with a thorough description and we will try to resolve the issue for you.
2. Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.
3. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

 

 

1. Do We Link to Third Parties?

The Platform may include links to other websites, mobile applications, or services (“Third Party Sites”), whose privacy practices may differ from those set forth herein. Such links are not an endorsement by us of those third-party sites and/or the products or services they offer. If you visit third party sites or submit information to any of those third-party sites, your visit and information is governed by their privacy policy. We encourage you to carefully read the privacy policy of any third-party site you visit, as it may differ substantially from that of this policy. We make no representations or warranties with respect to, nor are we responsible for the privacy policies of, any third-party sites. If you decide to click on any such links or access any third- party sites appearing on the platform, you do it at your own risk.

                  

1. Confidentiality of your Login ID and Password

You are responsible for maintaining the security of your login ID and password and must not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us. We are not responsible if someone else accesses your account through the login credential, they have obtained from you or through a violation of this policy or our terms of use. If you have any security related concern, please contact us. We will work closely with you to ensure a rapid and personal response to your concerns.

 

1. Changes to Policy

                                                                                                                                 

We may update this policy from time to time. When we update the policy, we will notify you by updating the “Last Updated” date at the top of this Policy and posting the new Policy and providing any other notice required by applicable law. We recommend that you review the policy each time you visit the platform to stay informed of our privacy practices.